How Calcasieu Sand & Gravel collects, uses, and protects your information. Last updated: March 2026.
Calcasieu Sand & Gravel ("we," "us," or "our") operates from Lake Charles, Louisiana. This Privacy Policy explains how we handle information you share with us when you visit our website, call us, or submit a quote request. We keep it straightforward because that is how we operate.
We only collect information you give us. We do not buy data lists, scrape social profiles, or track you across other websites.
When you fill out a quote request or contact form, you may provide:
When you call or text us at (337) 545-3022, we may log your phone number and the details of our conversation to fulfill your order and follow up if needed.
When you browse our website, standard server logs may record your IP address, browser type, pages visited, and time of visit. This is automatic and happens on every website you visit.
We use what you share for one main purpose: to get you your materials. Specifically:
We may also send occasional messages about new materials, seasonal promotions, or service updates. You can opt out of marketing messages at any time. Just reply STOP to any text message or tell us verbally when you call. We will remove you promptly and without hassle.
We do not use your information to build profiles, sell advertising, or target you across other platforms.
We do not sell your personal information. We never have and we never will.
We may share limited information with third parties only in these situations:
Any third party that touches your data is there to help complete your order. They are not permitted to use your information for their own marketing or any purpose beyond the immediate service.
We use text messaging to confirm orders, send delivery updates, and follow up on open quotes. These messages are transactional and directly related to your inquiry or order.
Message frequency varies based on your activity. Most customers receive 1 to 3 messages per transaction. We do not send bulk promotional blasts.
You are never required to consent to text messages as a condition of purchasing materials or receiving a quote. You can always call us at (337) 545-3022 or email info@calcasieusandandgravel.com instead.
To opt out of text messages at any time, reply STOP. To get help, reply HELP. Standard carrier message and data rates may apply based on your plan.
Our SMS program complies with the Telephone Consumer Protection Act (TCPA). We obtain explicit written consent before sending promotional texts and maintain opt-out records in our system.
Our website uses basic cookies to function properly. These are small text files stored in your browser.
We use Google Analytics to understand how visitors use our site. This tool collects anonymized data on page views, session duration, and traffic sources. Google Analytics does not identify you personally. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
We do not use advertising cookies, retargeting pixels, or third-party tracking tools beyond Google Analytics.
Most browsers allow you to disable or delete cookies in your settings. Disabling cookies may affect some website functionality.
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
Our website runs on HTTPS. Form submissions are encrypted in transit. We limit internal access to customer data to the people who need it to do their job.
No system is 100% secure. If you believe your information may have been compromised, contact us immediately at info@calcasieusandandgravel.com or call (337) 545-3022.
Our website may link to third-party sites such as Google Maps, payment processors, or partner suppliers. We do not control those sites and are not responsible for their privacy practices.
When you leave our website, this Privacy Policy no longer applies. Review the privacy policy of any third-party site before sharing personal information with them.
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13.
If you believe we have inadvertently collected information from a child under 13, contact us at info@calcasieusandandgravel.com and we will delete it promptly.
You have the right to know what personal information we hold about you. You can also request that we correct inaccurate information or delete your records entirely.
To exercise any of these rights:
We will respond within 10 business days. In most cases we can fulfill requests same week. We do not charge a fee to access or delete your information.
Note: If you have an open order with us, we may need to retain certain information until it is fulfilled to complete the transaction.
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page.
We will not make retroactive changes that significantly reduce your rights without giving reasonable notice. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
If we ever make a material change, such as sharing data with new categories of third parties, we will provide additional notice by posting a notice on our homepage or contacting you directly if we have your information on file.
Questions about this Privacy Policy? Reach out directly. We are a small local business and a real person will respond.
You can also submit a message through our contact form.
We are a local business. A real person answers the phone. No runaround, no hold queues.